Goldmine Account Manager – 12-Month FTC Maternity Cover

We are seeking an experienced Account Manager to join our Goldmine services team on a 12-month fixed-term contract with an immediate start required. Reporting to the Head of Department & Goldmine Manager, you will coordinate and deliver specific clients’ email marketing campaigns from beginning to end.

If you are looking for a client-facing role in an exciting, fast-moving Global media business and you enjoy working as part of a team then read on!

You will work with multiple accounts at a strategic level; planning and advising on their email marketing strategy and establishing their needs. Including, but not limited to:

-Establishing objectives.

-Content approval.

-Workflows & set up – consulting on email best practices solutions and execution.

-End of campaign & KPI reports.

Day-to-day you will manage campaign processes & strategies for multiple clients at a time, so being highly organised and having great attention to detail is required.

As this is a client-facing role, building & maintaining strong relationships is essential, both virtually and in-person, so travel to central London and beyond is expected.

What you’ll be doing:

-Manage multiple accounts and campaigns.

-Build strong relationships and confidently liaise with clients (both virtually, over the phone, and in-person) across multiple touch points, including frequent campaign updates, KPI reports, optimisation suggestions & strategy recommendations.

-Manage own client base in an organised and proactive manner, keeping on top of client spend, frequency, and credit.

-Maintain and update the communal scheduling system.

-Work closely with Sales to drive client retention, bespoke campaign strategies and upsell opportunities.

What we’re looking for:

-Relevant experience in a client-facing or account management position.

-Good MS Office skills.

-Excellent communication skills both client-facing and with colleagues.

-Strong organisational skills and attention to detail.

-Excellent time management.

-A background/knowledge in the Asset Management industry is desirable but not essential.

-Available to start immediately.

Meet Citywire 

We cover - and connect - all sides of the $100 trillion global asset management industry - through our news, events and insights. 

At Citywire, we uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale. 

Join the team at the forefront of the global asset management industry.

Our perks:

-Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays.

-Flexible working options.

-£480 annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs.

-Eye-test and glasses allowance.

-Competitive private pension scheme.

-Critical illness cover and group life assurance from day one of employment.

-Well-being support: Access to an independent Employee Assistance Programme, available 24/7.

-Cycle to work scheme and annual travel card loans.

-Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings.

-After two years of continuous service, access group income protection, private medical, and dental insurance.

Citywire is an equal opportunities employer.