We are looking for an entrepreneurial agency or client-side loyalty strategist looking for the next step in their career to join our growing team of customer experience strategy specialists. You will be part of a diverse team dedicated to providing insight, analysis and strategic vision as well as activation of strategic planning across channels.   

You will need experience in developing and delivering loyalty, reward, contact and content strategies, building cross-channel customer journeys and translating great actionable insights into creative briefs and business cases.  You will have an innate interest in the data that underpins your strategies and must be naturally curious about new channels and loyalty trends to keep our client recommendations at the forefront of industry best practice. Your ability to tell a story that captures the imagination of the client will be as important as understanding the analysis that your strategy is based on.